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Mobile Guides

Find helpful articles and tutorials for your mobile devices. Our guides cover everything from basic setup to advanced features and troubleshooting.
A picture of a mobile phone with Astound Mobile logo on it.
Mobile Guides

Astound Mobile: What You Need to Know Before Switching

In today's rather interesting mobile market, finding a phone plan that perfectly fits your needs can be a surprising challenge. If you're an Astound Broadband internet customer looking for an affordable and flexible mobile solution, Astound Mobile might be an excellent option for you. As a
6 min read
Ultra Mobile: Everything You Need to Know Before Switching
Mobile Guides

Ultra Mobile: Everything You Need to Know Before Switching

In today's diverse mobile market, finding a phone plan that perfectly fits your needs can be a challenge. If you're someone who values affordability, flexibility, and especially international communication, Ultra Mobile might have caught your eye. As a Mobile Virtual Network Operator (MVNO), Ultra Mobile offers
6 min read
Real help, real people: Learn how to quickly reach Verizon's customer service team.
Mobile Guides

How to Reach a Live Person at Verizon

When you need to speak with a real person about your Verizon account or services, finding the right channel can save you time and frustration. As a major traditional carrier, Verizon offers multiple avenues for customer support, including widespread physical stores. This guide will help you navigate and connect with
3 min read
How to Reach a Live Person at Mint Mobile
Mobile Guides

How to Reach a Live Person at Mint Mobile

While Mint Mobile is known for its affordable and streamlined online-first service, there will still be times when you need to speak directly with a live person. Unlike traditional carriers, Mint Mobile operates without physical stores, using digital and phone channels as primary points of contact. This guide will help
3 min read
How Do I Talk to a Live Person at AT&T?
Mobile Guides

How Do I Talk to a Live Person at AT&T?

While AT&T offers a vast array of self-service options, there are times when speaking directly with a live person is essential for resolving complex issues or getting personalized assistance. This guide will help you navigate the various avenues to connect with a live AT&T representative. 1.
3 min read
A woman illuminated by her phone screen smiles while using her mobile device outdoors at night, with store lights and a Verizon sign in the distance.
Mobile Guides

How to Get $20 Off Each Verizon Line for a Year

For a while now, many Verizon customers have been quietly taking advantage of a smart little trick that saves them $10 to $20 off per line, every single month, for a whole year. This isn't something Verizon advertises everywhere, but it's a proven way to get
3 min read
iPhone Storage Full? Here's How to Get More Space
Mobile Guides

iPhone Storage Full? Here's How to Get More Space

Running low on iPhone storage can definitely be a headache. It slows your device down and stops you from downloading new apps or updates. But here's the good news: getting that space back is probably simpler than you think! This guide will show you easy steps to quickly
4 min read
Verizon Device Exchange: What You Need to Know
Mobile Guides

Verizon Device Exchange: What You Need to Know

Thinking about swapping out your new Verizon device for something else? Maybe the color isn't quite right, or you realize a different model would better suit your needs. The good news is Verizon offers a return and exchange policy that lets you do just that. However, there are
3 min read
Where You Bought It Matters: Verizon Return Locations
Mobile Guides

Where You Bought It Matters: Verizon Return Locations

If you've decided to return or exchange a device you purchased from Verizon, where you actually bought the device makes all the difference in your return experience. It might seem like a small detail, but if you bought your phone or accessory from a Verizon-owned corporate store or
2 min read
Mint Mobile APN Settings: Manual Setup Guide for Android
Mobile Guides

Mint Mobile APN Settings: Manual Setup Guide for Android

If you're bringing your own Android phone to Mint Mobile, you might need to manually configure a few network settings for optimal performance, especially for cellular data and picture messaging. This simple process only takes a few minutes and will prevent any issues with using data or sending/
2 min read
Cricket Unlock Requirements: 6 Months & More Explained
Mobile Guides

Cricket Unlock Requirements: 6 Months & More Explained

Want to use your Cricket phone on another network? Here's what you need to know about Cricket's device unlock policy. The process is pretty straightforward. General Device Unlock Requirements If your Cricket phone is locked on the network, Cricket will unlock it upon request once you&
1 min read
How to Set Up Voicemail on iPhone
Mobile Guides

How to Set Up Voicemail on iPhone

Setting up voicemail on your iPhone is an easy way to stay connected and receive messages when you’re unavailable to answer calls. If you're new to iPhone, switching carriers and need a fresh voicemail inbox, or simply want to ensure your voicemail is configured, this guide will
3 min read
How to Set Up Voicemail on Android
Mobile Guides

How to Set Up Voicemail on Android

Setting up voicemail on your Android phone is a simple way to stay connected and informed and to capture messages when you can't answer. If you're a new Android user, switching carriers and need a fresh inbox, or want the convenience of visual voicemail, this guide
3 min read
Understanding Throttling vs. Deprioritization
Mobile Guides

Understanding Throttling vs. Deprioritization

Ever wondered why your data sometimes slows down? It could be deprioritization or throttling – two different ways mobile carriers manage network traffic. Deprioritization is a temporary slowdown that occurs during network congestion, often affecting users past a certain data usage point. Throttling, on the other hand, is a significant reduction
3 min read